Prior to accessing or using the Parkingplus application, users are required to review these Terms and Conditions. By accessing and utilizing the Parkingplus application, you acknowledge and agree that these Terms and Conditions shall automatically apply, and accordingly, it is imperative that you carefully read and understand them in their entirety.
These Terms and Conditions of Use ("Terms and Conditions") constitute a legally binding agreement between the user ("You") and PT Tiar Namura Inovasi, a limited liability company duly incorporated under the laws of the Republic of Indonesia ("We," "Us," "Our"). These Terms and Conditions govern Your access to and use of the Parkingplus mobile application, the associated website Parkingplus.xyz, and any other websites managed by Us, along with the content, products, and services provided therein (collectively referred to as the "Application" and "Services").
We reserve the right, at Our sole discretion, to amend or modify these Terms and Conditions at any time without prior approval or notice to You. Any such amendments or modifications shall become an integral part of these Terms and Conditions and shall take effect upon their publication within the Application. It is Your sole responsibility to periodically review these Terms and Conditions for any changes.
By accessing or continuing to use the Application and/or Services, You acknowledge and agree to be bound by these Terms and Conditions, as well as any applicable laws and regulations, including any additions, amendments, or supplemental terms imposed by Service providers, third-party providers (hereinafter referred to as "Providers"), or payment method providers (hereinafter referred to as "Payment Method Providers"). Should You disagree with any provision of these Terms and Conditions, You are required to immediately discontinue access to and use of the Application and Services.
Your access to and utilization of the Application and/or Services are governed by these Terms and Conditions. When utilizing the Services, the Application will facilitate connections between You and Service providers located within Your vicinity. Certain features of the Services may be unavailable if You choose not to enable location determination functionalities.
By availing Yourself of the Services, You accept and agree to comply with the operational policies established for the Services, including, but not limited to, limitations on operational areas, applicable tariffs, additional fees, cancellation policies, capacity restrictions, and guidelines for the transportation of goods. These operational policies are integral to these Terms and Conditions. We reserve the right to take any measures deemed necessary without prior notice or approval should You fail to adhere to these operational policies.
You retain absolute discretion to decide whether to access the Application, utilize the Services offered therein, or discontinue Your use of the Application or Services at any time.
Prior to using the Application, the User must explicitly agree to these Terms and Conditions as well as the privacy policy set forth within the Application ("Privacy Policy"). Registration is required, during which the User must provide accurate and complete information, including but not limited to the User's full name, a valid personal email address, and a mobile phone number. Upon successful verification, the system shall create a unique Voltron account ("Account") for the User, enabling access to the Application and the ability to order Services therein. The User retains the discretion to update or modify personal information via the settings feature within the Application.
The User acknowledges that the Account is strictly personal and non-transferable. Any attempt to transfer or permit unauthorized use of the Account by another individual is strictly prohibited. The Provider reserves the right to reject service requests or orders if it has reasonable grounds to suspect misuse or unauthorized access to the Account.
The security and confidentiality of the User's Account, including but not limited to the registered name, email address, mobile phone number, payment details, and chosen payment methods, as well as any verification codes generated and sent by the Provider's system or third-party Payment Method providers, are the sole responsibility of the User. Any risks or losses arising from the User's failure to ensure such security and confidentiality shall be borne exclusively by the User. In all such cases, the Provider shall regard any transactions or service requests made through the Account as valid and authorized by the User.
The User is obliged to immediately notify the Provider upon gaining awareness of or suspecting unauthorized or fraudulent use of their Account. Upon receiving such notification, the Provider shall take such measures as it deems necessary to prevent further misuse or unauthorized access to the Account.
You agree to provide accurate, complete, and up-to-date purchase and account information for all purchases made through the Services. You also agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the purchase price as determined by our policies. All payments must be made in Indonesian Rupiah.
Users may select any desired amount in Indonesian Rupiah to top up their balance through available payment methods. Once credited, the balance may be utilized for Parkingplus charging services without any time limitations.
Funds topped up to your Parkingplus Front Application balance are strictly non-refundable. However, these funds are valid for an unlimited period and may be used across multiple Parkingplus charging locations, including malls, shopping centers, office buildings, and other properties where Parkingplus services are available.
Parkingplus employs a combination of energy-based and time-based tariff schemes for charging services. Tariffs vary depending on the location and are subject to agreements made between Parkingplus and the respective property management. Users are advised to verify the applicable tariff scheme at each charging location prior to commencing use.
An idling fee will be charged if car owners fail to remove their vehicle within fifteen (15) minutes after the charging process has stopped. A notification will be sent via the Application when charging ceases. Once the fifteen (15) minutes grace period has elapsed, a penalty will be imposed based on a per-minute calculation. This penalty is designed to mitigate opportunity loss for subsequent users and Parkingplus.
Parkingplus reserves the right to adjust tariffs at any time due to market and economic situations, or other relevant factors. Users are encouraged to consult the Application for the most current tariff information.
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Deceive, defraud, or mislead us and other users, particularly in an attempt to obtain sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or harm, in our opinion, us and/or the Services.
Use any information obtained from the Services to harass, abuse, or harm another person.
Misuse our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar data extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software, except as may be the result of standard search engine or Internet browser usage.
Engage in any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or use the Services and/or Content for any revenue-generating endeavor or commercial enterprise.
By submitting suggestions or other feedback regarding the Services, you agree that we may use and share such feedback for any purpose without compensation to you.
We may provide you with opportunities to post reviews of Electric Vehicle Charging Stations (EVCS). Users are responsible for the reviews they post, including their legality, reliability, and appropriateness. We are not responsible for any reviews or any claims, liabilities, or losses resulting from such reviews. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content related to the review.
If you access the Services via an Application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the Application on wireless electronic devices owned or controlled by you, and to access and use the Application on such devices strictly in accordance with the terms and conditions of this mobile application use license as contained in these Legal Terms and Conditions.
You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the Application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the Application; (4)remove, alter, or obscure any proprietary notice (including any copyright or trademark notice) posted by us or the licensors of the Application; (5) use the Application for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the Application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the Application to create a product, service, or software that, directly or indirectly, competes with or in any way substitutes the Application; (8) use the Application to send automated queries to any website or to send any unsolicited commercial emails; or (9) use any proprietary information or interfaces of ours or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the Application.
The Services may contain (or you may be sent via the Application) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, images, designs, video, information, and other content belonging to or originating from third parties ('Third-Party Content'). We are not responsible for Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. The inclusion, linking to, or permission to use or install any Third-Party Websites or any Third-Party Content does not imply approval or endorsement by us. If you decide to leave the Services and access Third-Party Websites or use or install any Third-Party Content, you do so at your own risk, and you should be aware that these Legal Terms and Conditions no longer govern. You should review the applicable terms and policies, including privacy and data collection practices, of any website you navigate to from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services.
Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
Advertisers may display advertisements and related information in designated areas of the Services, including but not limited to sidebar advertisements and banner advertisements. The provision of such spaces for advertisements constitutes a facilitation service only, with no additional relationship, endorsement, or liability on our part regarding the advertisers or the content of their advertisements.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms and Conditions, including without limitation, reporting such users to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other issues, or may need to perform maintenance related to the Services, which may result in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, terminate, or modify the Services at any time or for any reason without notice to you. You agree that we will not be liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuation of the Services. Nothing in these Legal Terms and Conditions shall be construed as an obligation on our part to maintain or support the Services or to provide any corrections, updates, or releases in connection therewith.
We care about privacy and data security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms and Conditions. Please note that the Services are hosted in Indonesia. If you access the Services from other regions of the world with laws or requirements governing the collection, use, or disclosure of personal data that differ from the laws applicable in Indonesia, then by your continued use of the Services, you transfer your data to Indonesia, and you explicitly consent to the transfer and processing of your data in Indonesia.
These Legal Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. PT. TIAR NAMURA INOVASI and you explicitly agree that the courts of Indonesia shall have exclusive jurisdiction to resolve any disputes that may arise in connection with these Legal Terms and Conditions.
The Services are provided on an 'as is' and 'as available' basis. You agree that your use of the Services is at your own risk. To the extent permitted by law, we disclaim all warranties, whether express or implied, regarding the Services and your use thereof, including, without limitation, implied warranties of merchantability for a particular purpose, and non-infringement. We make no warranty or representation about the accuracy or completeness of the content of the Services or the content of any website or mobile application linked to the Services, and we will not be liable or responsible for (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage of any nature arising from your access to and use of the Services, (3) unauthorized access to or use of our secure servers and/or any personal and/or financial information stored therein, (4) interruption or cessation of transmission to or from the Services, (5) bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by a third party, and/or (6) errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of content posted, transmitted, or otherwise made available through the Services. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services, linked websites or mobile applications, or any website or mobile application displayed in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any provider of products or services. As with any purchase of products or services through any medium or in any environment, you should exercise your best judgment and caution as appropriate.
Parkingplus services and the Front Application may be interrupted due to events beyond our control or authority (“Force Majeure”), including but not limited to natural disasters, power outages, telecommunications disruptions, government actions, or other unforeseen circumstances. By using the Application, you acknowledge and agree to release Parkingplus from any claims, liabilities, or responsibilities if we are unable to facilitate or provide services—whether partially or wholly—due to a Force Majeure event.
Parkingplus shall not be liable for any damages, losses, or liabilities incurred by car owners during the charging process. Parkingplus does not provide insurance coverage for car damages or any related claims arising during the use of charging services or the Application.
In no event shall we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including loss of profits, loss of revenue, loss of data, or any other losses arising from your use of the Services, even if we have been advised of the possibility of such damages. Some laws in Indonesia may apply to you, and some or all of the exclusions or limitations above may not apply to you, and you may have additional rights.
We will store some of the data you submit to the Services for the purpose of managing the performance of the Services, as well as data related to your use of the Services. Although we perform routine data backups, you are fully responsible for all data you submit or related to any activity you undertake using the Services. You agree that we will have no liability to you for any loss or damage of such data, and you hereby waive any right of action against us arising from such loss or damage to data.
These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes arising out of or in connection with the use of the Parkingplus Front Application or its services shall be settled under the exclusive jurisdiction of the South Jakarta District Court.
By using the Parkingplus Front Application, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Parkingplus reserves the right to amend these Terms and Conditions at its discretion. Continued use of the Application constitutes acceptance of any amendments.
For assistance with complaints related to the Services or to obtain further information regarding the use of the Services, you may reach out to us through the following contact details:
PT. TIAR NAMURA INOVASI
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